Windows 7 and above, running Chrome, Firefox or Edge. Chrome is preferred. Internet Explorer is not supported. Don't have Chrome? Download
MacOS 10.9 or later, running Chrome and Firefox. Safari is not supported.
iPhone 5S or later, running iOS 11 and up
Android 4.0 or later, running Chrome
iPad & iPhone users Safari and Chrome (Safari is preferred)
Google device users, Chrome
Update your devices OS to the most up to date version.
Mobile devices: Enable 3rd party cookies within your mobile web browser
Use a computer with a camera and microphone.
A mobile app is available for download, but a laptop or desktop is recommended for the best user experience.
For best sound, please keep yourself muted except when speaking.
For the best lighting, FACE a window or lamp. Natural light is best.
We’ll be able to see your background! Make sure there is no sensitive or personal information or items that you wouldn’t want people to see.
No adblockers, VPN's, Ghost Extensions - please turn off adblockers for the event if you have them enabled.
Strategic School Staffing Summit
Frequently Asked Questions
Table of Contents
1. Accessing the Virtual Event
2. Navigating Sessions
3. Making the Most of the Summit
4. Technology Tips
1. Accessing the virtual event
How do I access the virtual event?
Accessing the platform is quick and easy.
1. Navigate to the Strategic School Staffing Summit website.
2. Click the "Let's Go" button at the top of the home page.
3. Click the "Login With Ticket No.” button in the top right corner and enter your ticket details. Ticket details can be found in an email from edworkforce@a.asu.edu. Note there is an extra "a" in this email address.
If you have issues locating your ticket number, contact: edworkforce@asu.edu.
2. Navigating the Strategic School Staffing Summit
How do I join a session? On the agenda page, select a session and click the “Join Now” button. All sessions happening at a given time are listed under the 'Live Now' tab. Session broadcasts will become available two minutes before the scheduled session start time.
If you access the event site without logging in, you may be prompted to log in to join the session. Once you click “Login” a new page will open asking for your email address and ticket number.
How do I move between sessions? When a session ends, or if you decide to switch to a different breakout session, click “Back to Agenda” or select Agenda on the top-level navigation bar. You can then enter any other in-progress session by clicking the “Join Now” button for that session on the agenda.
The agenda includes a two-minute buffer between each set of sessions, to allow time to navigate to the next session.
3. Making the Most of the Summit
What can I expect from this virtual Summit?
We encourage you to engage fully during the event by asking questions, offering ideas and networking with other attendees. The Summit will include several different session formats.
Whole Group: The opening, keynote, panel response and closing sessions are for all attendees and are hosted as Zoom webinars. Only session speakers will be visible. Attendees can submit questions and comments using the chat feature.
Choice Sessions: These interactive sessions are smaller-group conversations on topics related to strategic school staffing. Sessions begin with a presentation or panel discussion followed by a moderated conversation with other attendees. Please turn on your camera to facilitate engagement during the session.
Networking: Opportunities to connect with other attendees are offered each day. Please turn on your camera and microphone to facilitate engagement during these sessions.
I’m registered for the event. What should I do next?
Log into the event website. Once you receive an email from edworkforce@a.asu.edu inviting you to join the conference site, use your ticket number to log-in and access Summit content. Please check your spam/junk folder if you do not see the email.
Check your technology (more details below).
How do I maximize my experience at the Summit?
Update your profile in the Community. You will be automatically added to the Summit's Community page when you log into the event site for the first time. Click on the person icon in the top-right corner to edit your profile.
Explore the agenda. You can filter the Summit agenda by day, content strand and session type. Use these filters to conveniently navigate your virtual experience.
Add sessions to your calendar. To add a session to your personal calendar, click on the session and select the add to calendar button.
4. Technology Tips
What are the system requirements?
You can check if your system can use the Next Education Workforce Virtual Experience with our Quick Tech Check.
Please note: Additional devices may successfully connect but are not officially supported.
How can I have the best virtual experience?
The output device or speaker I want to use isn't showing up. How can I fix this?
First, check the physical connection to your device by either unplugging and reconnecting your physical headphones, or toggling bluetooth on and off.
If you are confident that the output device is connected correctly, check your system preferences to ensure your computer recognizes the device. On a Windows device, click the loudspeaker icon on the bottom right of your screen, and you'll be able to change the output device. On a Mac, visit System Preferences > Sound to choose your output devices.
My devices are connected properly, but I can't hear anything!
If you're confident everything is connected properly, your devices might be being used by another tool or application. Make sure tools like Zoom, Google Hangouts or Go To Meeting have been closed prior to starting the session.
Zoom tips:
You can select what you see on your Zoom screen. Either the active speaker view or gallery view to view all participants.
Click “View” in the top-right corner, and then select “Speaker” or “Gallery”.
The attendee controls appear at the bottom of your screen.
Mute / Unmute: Mute and unmute your microphone.
Audio Controls (click the ^ arrow next to Mute / Unmute): Allows you to change the microphone and speaker that Zoom is currently using on your computer, leave computer audio, and access the full audio settings.
Start Video / Stop Video: Turns your camera on or off.
Video Controls (click the ^ arrow next to Start Video / Stop Video): Change cameras if you have multiple cameras, select a virtual background (if enabled), or access your full video settings.
Participants: See who's currently in the meeting.
Chat: Access the chat window to chat with other participants.
Share Screen: Start a screen share (if the host allows). You will be able to select the desktop or application you want to share.
Reactions: Meeting reactions, nonverbal feedback, and Raise Hand allow you to communicate issues or feedback to the host or presenter without disrupting the meeting. These reactions are shown on your video panel and next to your name on the participants panel.
Leave: Leave the meeting while it continues for the other participants.